Episode #45: Eric Hazen on Building a Digital First Strategic Plan, Pt. 2

Welcome to this episode of Connected Campus!

This week we’re featuring the conversation Eric recently had on The Higher Ed Geek Podcast which is the second in a three-part series focusing on different aspects of a digital-first strategic plan that we’ll be resharing here. Eric (who was just promoted to Executive Director of Digital Experience & Marketing at Ferris!) focuses on how he is leveraging digital tools to increase personalization and reduce friction.