Higher ed’s most powerful assistant.
Delivering top-notch student support remains pivotal in today’s competitive higher education landscape. And keeping up with support technology while managing a tight budget…well…easier said than done.
Take student support and success to the next level with Pathify’s chatbot, an insanely powerful (and simple) addition to institutional tech stacks. Chatbot delivers lightning-fast, accurate responses by harnessing the vast network of integrations across the Engagement Hub — offering ultra-personalized experiences for every authenticated user.
Chatbot Feature Snapshot
Integrations
Connect seamlessly with other systems — like the SIS and LMS — to surface student balances, GPA or grades, schedules and more.
Platform Parity
Just as the Engagement Hub displays information in widgets, the chatbot matches this functionality when delivering information to users.
Continuous Conversation
Chatbot maintains conversation history across different portal sections, allowing users to resume chats without losing context.
Custom Branding
Tailor the bot’s appearance to align with portal branding, including customizing button styles, welcome messages, avatar and name.
Analytics
Drill down into bot usage, including the number of conversations, active users, messages sent and common keywords, with options to sort, filter and download data for in-depth analysis.
User Roles & Authentication
Deliver deeply personalised experiences based on multi-layered roles, pulled from systems like the SIS or configured in-platform.
Content Management
Surface (or suppress) certain resources, information or pages. Admins have full control over what content the bot crawls.
Scalable Support
As an institution’s always-available greeter, let the bot handle FAQs or one-off student questions —enabling lean teams and tight budgets to do more with less.
Verified Information
Chatbot surfaces three response types — sourced, verified and open, ensuring accuracy and reliability.