AI AGENT

Higher Ed’s Most Powerful Assistant

Higher ed’s most powerful assistant.

Pathify’s AI Agent acts as a critical component to the Campus Experience Platform (CXP), delivering lightning-fast, ultra-personalized resolutions around the clock. Extending the same integration foundation as the Campus Experience Hub, it reduces ticket volume, saves valuable staff time and replaces the need for single threaded chatbots — all while improving the user experience.

AI Agent Feature Snapshot

Integrations

Connect seamlessly with other systems — like the SIS and LMS — to surface student balances, GPA or grades, schedules and more.

Platform Parity

The AI Agent seamlessly matches platform functionality, ensuring a consistent user experience and eliminating the need for separate, siloed chatbot applications.

Scalable Support

Focus on proactive, meaningful support, leaving the agent to handle FAQs and routine questions. It’s a clear example of how the CXP framework drives real operational efficiency and impact — less admin friction, more connection.

User Roles & Authentication

Deliver hyper-individualized experiences based on multi-layered user roles (prospect, student, faculty, etc.) pulled directly from integrated core systems.

Verified Information

Ensure users receive accurate, reliable responses — with sourced, verified and open responses pulled from your integrated systems, other hub areas and websites.

“Pathify gave us a lot of control — being able to take multiple systems and data and put it all in one place. We wanted a one-stop shop. We also felt Pathify was going to be a true partner with us.”

Adam Janecke, IT Business Analyst, University of Northwestern-St. Paul
“It was important for us to have a tool that simplified student access to different systems. Pathify quickly enabled that capability.”

Rob Henderson, Chief Technology Officer & Vice President for Technology, University of the Pacific
“When students can’t find what they need, it affects their success. It can affect the student graduating if they don’t know how to connect with financial aid or how to connect with an instructor. That communication and support is so student-centered with Pathify.”
Tara Bias, TRiO Student Development Specialist, Lassen College
“With Pathify, we’ve partnered to connect to other critical systems that students need access to so we can drive them to one place.”
Bret Ingerman, Vice President of IT at Tallahassee Community College
“Pathify is a great partner — they helped consolidate a number of engagement systems into one platform. We replaced our legacy chatbot with Pathify — saving some budget along the way.”
Ryan Adkins, Cloud Application Administrator, Alabama A&M University