The User-First Philosophy in Action

Choose a partner truly committed to your strategic goals. These stories showcase how Pathify teams up with institutions of all shapes and sizes to streamline systems, connect communities and make campus life easier.

Customer Stories

From Brand-New to Campus Staple: John Brown University Amplifies Digital Experience with Eaglenet

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John Brown University transformed their outdated SharePoint portal into Eaglenet, a personalized Pathify hub that became the central digital destination connecting students, faculty, and staff across campus while streamlining content management and fostering community engagement.
Full Case Study From Brand-New to Campus Staple: John Brown University Amplifies Digital Experience with Eaglenet
  • Rutgers
  • Agnes Scott College
  • Alabama A&M logo
  • Montgomery County Community College
  • ICMS
  • Utah State University
  • Johnson & Wales University
  • Concordia University Irvine logo
  • Redeemer University
  • Felician University
  • Reading Area Community College
  • Colorado Christian University
  • CalArts
  • Antelope Valley College
  • Athens State University
  • Ventura County Community College District logo
  • Indian River State College
  • John Brown University logo
  • Tallahassee Community College

Customer Thoughts

Working with Pathify

Your Pathify Journey

A comprehensive launch plan

You’ve been thrown plenty of surprises over the last couple of years. Minimize your pre-implementation jitters by partnering with a team of experts who believe in total transparency. We work hard to understand the ins and outs of your environment upfront to avoid any surprises later.

01 Kickoff

You’ll meet your dedicated team of Pathify professionals, determine your project timeline and get familiar with our project management platform.

02 Environment Setup

We’ll tackle account provisioning, authentication and branding. Your administrators will also be trained on the finer points of your new platform.

03 Systems Integration

This is where the magic happens. We’ll integrate your key systems and configure your widgets.

04 Permissions & Content

Role-based permissions are what make personalization possible. We’ll set up your roles and kick off your content population.

05 Rollout Plan

The Rollout Plan is the key to your portal’s success. We’ll share our experiences with what works, what doesn’t and help you curate a customized communication plan.

06 Training & Showcasing

Time to show off your new portal and get users excited. We recommend you take advantage of our training resources to get the most out of Pathify.

07 Communications

We’ll share communication best practices and how our clients made a big splash with their end users. 

08 Launch

Everything is tested and the heavy lifting is done. But don’t worry, we’re still available whenever you need support.

Team

Meet your Pathify team

Our support team is celebrated by our customers because they have walked in their shoes. Our technical team has experienced a Pathify implementation as a customer. Most of our team comes from our client base because we believe it’s essential they understand your point of view.

Customer Success Manager

Your CSM is your primary contact for all things Pathify. They’ll connect you to the right resources to get all your needs met and questions answered.

Implementation Consultant

Your Implementation Consultant is your implementation wizard. They’ll work to set up your SIS, user provisioning and standard Pathify widgets.

Tech Support Representative

If you encounter something unexpected while using Pathify or can’t find the information you’re looking for, your Tech Support Rep is here to help.

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