1,000+ Higher Ed Students Told Us What They Really Think of Your Digital Campus
The 2025 Pathify Student Digital Experience Survey is here. What you’ll discover in the report:
- Why 95% of students demand a single, cohesive platform and how tool proliferation actively reduces student satisfaction.
- Strategies and proven approaches for moving from a complicated tech stack to a cohesive digital campus.
- How the Pathify platform directly addresses the key pain points identified by 1,000+ student respondents.
Preview the findings below or download the complete report.
What You’ll Discover in the Report:
The Usability Crisis
60% of students spend 5+ minutes searching for basic information. Two-thirds navigate multiple platforms to complete a single task.
The Equity Deficit
First-year and first-generation students suffer disproportionately. Fragmented digital systems transform administrative friction into a barrier compounding existing equity challenges.
The Connection Gap
Current digital environments hinder belonging. Only 28% of students use school-provided apps to communicate with peers, and 65% want easier ways to discover groups and clubs.
The Enrollment Liability
Digital experience now figures prominently in college selection. Nearly a third (32%) of current students would reconsider their enrollment if digital systems were the deciding factor. Over half would share their digital experience — positive or negative — with prospective students.
The Unified Platform Mandate
The solution is clear and universal: 95% of students are somewhat or very likely to use a single digital platform if offered. This isn’t a technology preference — it’s a mandate for institutional survival in an era when Gen Z and Gen Alpha expect consumer-grade digital experiences.
Who Should Read the Report
CIOs and IT Leaders managing pressure to consolidate systems while improving user experience
VP Student Affairs accountable for retention, belonging and student satisfaction
Campus Life Directors struggling to drive engagement through fragmented communication channels
Enrollment Leaders watching digital experience become a competitive differentiator
Presidents and Provosts making strategic technology investment decisions
Inside the Report
Comprehensive findings from 1,010 U.S. college students surveyed across public and private four-year institutions:
- Detailed usability metrics: time spent searching, platform sprawl, login fatigue
- Equity analysis: how digital friction disproportionately impacts at-risk populations
- Connection and belonging data: the gap between student desire and institutional delivery
- Comparative analysis: how students at unified platform institutions experience dramatically better outcomes
- Strategic recommendations: actionable pathways for closing the experience gap
Survey conducted September 2025 in partnership with Thrive Analytics
Download Your Copy
Get the complete survey findings and discover why digital experience is now a retention imperative.
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