Wilson College Streamlines Systems and Boosts Efficiency with Pathify
Wilson College Streamlines Systems and Boosts Efficiency with Pathify
Quick Summary:
Fragmented systems created chaos at Wilson College until Pathify’s “my.wilson” portal unified their digital environment, transforming disconnected tools and security vulnerabilities into a streamlined hub where departments autonomously manage content while students and staff celebrate the modern experience.
Security risks and IT bottlenecks plagued the Pennsylvania institution before implementing Pathify’s Engagement Hub, which delivered role-based permissions, department-controlled content management, and social community features that eliminated confusion and modernized their 150-year-old college’s digital presence.
Everybody celebrated the transition at Wilson College when Pathify replaced their disjointed WebAdvisor and public website maze with a secure, centralized portal that empowered departments, protected sensitive data, and created the trusted online community their campus desperately needed.
Located on a lush 300-acre campus in Pennsylvania, Wilson College has a nearly 150-year history of providing students with a forward-thinking education. But in today’s modern digital landscape, the college found its own technology held it back.
Disparate Systems and Security Risk
The college’s digital environment became a mess of disconnected tools. Staff bounced between two systems — an external website and a WebAdvisor portal — to locate important information. The fragmented system led to confusion, inefficiency and a poor user experience.
“Navigating disparate systems and hunting for resources felt impossible,” James D’Annibale, former Director of Educational Technology, explained. “I frequently relied on coworkers to point me in the right direction.”
The college website contained inconsistent, outdated information and featured a clunky user interface. With all updates flowing through IT, managing and updating content became cumbersome and bottlenecked. This fragmented approach also meant the college lacked a safe, trusted forum for students and staff to engage with one another, and housing sensitive data on a public site left it vulnerable to security risks like phishing attacks.
In short, inefficient technology created frustration for staff, risk for the college and barriers to effective student support.
Pathify’s Seamless, Centralized Hub
In 2019, Wilson College partnered with Pathify to streamline access to information and strengthen content management processes. Leveraging Pathify’s Engagement Hub, the college created “my.wilson” — a more connected, user-friendly and scalable digital campus experience. The Pathify-powered portal offered a single, seamless hub with secure, role-based permissions, enabling Wilson College to surface resources and grow a robust social community where users engage and find support right at their fingertips.
With Pathify’s solutions, the team centralized resources and empowered departments to manage content autonomously, eliminating bottlenecks and ensuring information remained accurate and updated in real-time. “We gave departments control over their Pages in ‘my.wilson’, while still maintaining oversight,” D’Annibale explained. “As part of the digital overhaul, we aligned permissions thoughtfully and appropriately.”
Pathify’s secure single sign-on (SSO) portal and role-based permissions allowed the college to safeguard sensitive content and provide a moderated alternative to traditional social media platforms. D’Annibale remarked, “We wanted more online interactions for our community, and Pathify’s modern, social media feel enables those. It combines interactive capabilities with a secure, unified user experience.”
Increasing Efficiency
Pathify centralized pieces of Wilson College’s disjointed technology stack, enabling them to streamline tools, while boosting efficiency for staff and facilitating student support. “Everybody celebrated the transition to a modern, easy-to-use system,” D’Annibale said. Importantly, the college also modernized outdated systems to increase security and significantly lower the risk of malicious attacks — a key step toward future-proofing the institution.
In a constantly changing digital landscape, Wilson College continues partnering with Pathify to innovate for the future. “Our collaboration with Pathify led us to success. Working with a partner who understands the core struggles we face in higher ed means we find the right solutions together,” D’Annibale stated. By leveraging Pathify, Wilson College provides a modern, intuitive and supportive experience — ensuring its commitment to fostering confident and critical thinkers extends to the digital campus.
About Wilson College:
Wilson College, located in Chambersburg, Pennsylvania, has a proven history of providing resources and education to reflect students’ needs. Their dedication to students has only strengthened since their inception nearly 150 years ago. Wilson College empowers students to be confident and critical thinkers, creative visionaries, effective communicators, honorable leaders, and agents of justice.
